At NBH, our goal is to provide you with knowledgeable guidance throughout the hardware selection process so you always get what you’re looking for. Your NBH salesperson will work with you to ensure that the product you order is exactly what you need and expect, and that your orders are made accurately.
Please note that special orders may be either non-cancelable and non-returnable, or subject to a significant re-stock fee, depending on the item manufacturer’s return policies.
Orders that are fabricated or filled incorrectly will be always be corrected as quickly as possible. Your salesperson will always review the policy of the vendor you are ordering from with you before placing your order.